In case of dispute, under the terms of Law no. 144/2015 of September 8, the consumer may resort to the following Consumer Alternative Dispute Resolution Entities (ADR):

National Center for Information and Arbitration of Consumer Conflicts(https://www.cniacc.pt/)

Algarve Consumer Conflict Arbitration Center.(https://www.consumidoronline.pt/)

All information and contacts are available on the Consumer Portal at https://www.consumidor.gov.pt/.